About Devine Intervention

"Frequently hysterical ... devastatingly honest writing that surprises with its occasional beauty and hits home with the keenness of its insight." 

—Kirkus Reviews, starred review

 

"So much fun... an insightful story about seizing life for all it’s worth while you have the chance."

—Publishers Weekly


"It is a pleasure to read a writer who so delights in language, and who writes so captivatingly in a teen voice with such imaginative description."

— Los Angeles Times

“This is a love story. Not a romantic love story, but a story of the development of a deep caring relationship with another being. Humorous and sad at times, it brings us to ask ourselves what we think about heaven and how we get there. Believable and fast-paced, it keeps us reading to the end.”

Library Media Connection

 

Follow Martha's Blog
twitter
facebook
Loading..
Search this site

Photo by Emerald England.

today on readergirlz

Monday
Mar252013

Things That Happen in My Basement

Fred, Velma, Shaggy and Daphne! Thanks to the ever excellent Adam Berliant for snapping the photo.

I don't think this requires a whole lot of words. Let me just say that I'm incredibly proud to be touring the country in the Mystery Machine with Fred, Shaggy, and Daphne. I'm sorry we had to leave Scooby behind, but someone (KEVIN) has allergies.

You can catch me and the Scooby gang in Southern California later this week--including all day at Disneyland on March 30. You're invited to this. Click here to RSVP.

And here are the details of our bookstore visits: 

 

Friday
Mar152013

Rage haiku 2: the dishwasher saga continues

A couple of weeks ago I wrote a series of rage haiku to the CEO of GE, who made my crummy dishwasher. Someone from GE called me to give less-than-awesome customer service. Here's my reply.

Jeff Immelt
CEO, General Electric

Dear Mr. Immelt:

Earlier this week, Gary from your office called me to let me know that you’d received my letter. I enjoyed talking with Gary, although neither of managed to express ourselves in any sort of verse, let alone in haiku.

Gary told me you’d never seen this problem with food getting stuck in the spray arms. He also let me know that GE had looked up my service records and didn’t find any. (I used a local repair guy; I also shopped online to get the best possible price on replacement spray arms.) Finally, Gary wondered whether my water was hot enough. He invited me to call him back with the results of my temperature-taking test, and offered to cover the initial cost of a service visit. 

I thought about calling Gary back. I did enjoy our chat and I could tell he was a kind and hard-working employee. But then I started thinking about the customer service you were actually offering. And … what do you know … the rage haiku started coming again:

Denying that things
Are messed up with the spray arms
Does not make this so 

The spray arms are junk
Someone could come replace them
They’d get clogged again

It’s a waste of time
And money even to try
The design is flawed

It cannot be fixed
And so I am stuck with junk
And a bad feeling

Customer service
Does not blame the customer
My water is hot

It’s reminiscent
Of dating that high school jerk
It’s not me, it’s you

GE, in this case,
Your customer service has
The teeny penis

I truly do appreciate that you tried to make things right with a service call. But it defies belief to say GE hasn’t seen this problem. Just this morning, I took the arms out again to try to clean them. As I’ve said before, without being able to open the arms—which are made in two parts sealed with a seam—the food debris goes into the hole and blocks the spray. The fix is simple. Make the spray arms in two pieces that can be separated.

The bigger issue, though, is one of respect for your customers. When you deny your company has seen a problem, it’s the same as suggesting the customer is somehow at fault. Even if you haven’t seen the problem, there’s no need to doubt the word of your customer. Nor is there reason to suggest it could be because her water isn’t hot enough.

GE isn’t the only company that makes badly designed products for the kitchen. I also have some words for the company that makes my oven, which you can’t clean without pressing all the buttons. Sometimes, a combination is pressed and the oven can’t be run again until I’ve run a three-hour self-cleaning cycle, something that’s a lot of fun when you have cupcakes to bake for a school fundraiser.

What I wish, and it doesn’t seem all that crazy, is that companies like yours would spend time using your products as a normal person would, every day. This would give you an intimate knowledge of their flaws, and an understanding of what’s an expected breakdown vs. an intractable design flaw.

Ultimately, all customers want well-designed, reliable products that are easy to use and operate, easy to clean, and easy fix when the parts break. This dishwasher falls short. My only real recourse is to replace it, and my customer service experience here—which felt like it was shifting the blame to me—that I’d be nuts to install another GE.

Sincerely yours,

 

Martha Brockenbrough

P.S. It was a little tricky photographing this, so I had to enlist my 9-year-old daughter to hold the thermometer. As you can see, my kitchen sink tap produces 130-degree water, which should be plenty hot. Likewise, my dishes should come out clean when I use the “added heat” cycle. They don’t.

 

P.P.S. Yes, I’m sure my thermometer works.

 

Wednesday
Mar132013

The thing with handstands: a Bridget Zinn blog tour post

This post is part of a 100-writer-strong blog tour for a book called POISON, the debut novel of a lovely Portland, Oregon writer named Bridget Zinn, who died of colon cancer before her book came out.

Tour participants are writing about the first time we did something. I chose something that is both small and big at the same time ... the kind of paradox I love. You can learn more about Bridget and her fantastic book (which my daughter LOVED) by scrolling down. Meanwhile, here's my post. It's about handstands.

. . .

It was a small thing. A stupid thing. I probably shouldn't have cared, but I did.

I wanted to do a handstand.

Everyone else in my yoga class could do one. They'd put their palms on the ground and through some mechanism utterly mysterious to me, their feet would rise and then, magically, their bodies would be inverted. ... feet over belly over shoulders over head over hands.

My classmates, people of all ages and sizes, made this look easy. I'd seen children do the same on the playground. They'd upend themselves without doubt or fear.

So why couldn't I?

I thought about it for a long time. I wasn't a stranger to physical challenges. I'd done triathlons and marathons, more out of determination than coordination or grace. But sheer force of will wasn't working for me with this particular challenge.

I'd try. Oh, I would. But there was no magic in me. I'd kick one leg up. Gravity and its emotional twin, fear, would pull it back down. While everyone around me was upside down, I was earthbound and despondent.

In yoga, you aren't supposed to care about this. You're just supposed to inhabit your body experiencing each moment as though it is a gem in a glittering necklace of time ... not judging, just experiencing.

This is a lot easier said than done, especially when everyone else seems to able to easily do that thing you can't. Teachers tried to help. They'd offer advice and some encouragement. Some would literally lift my feet until I was in a handstand.

"There!" they'd say. "You're doing it!"

Because I am no longer three years old, this did not fool me. I appreciated the effort, though.

I made things worse for myself by connecting the handstand to another long-term goal: writing a novel. This was another mysterious thing that people around me seemed to manage. Friends could do it. I'd read their drafts and published books, some of which had flown out of their fingertips in a matter of weeks. Likewise, strangers could do it. I regularly surrounded myself with their works as I walked through bookstores. I wept in delight, wonder, and, admittedly, some sadness as I read the pages and fell into their miraculous worlds.

On the surface, these two things I wanted to do were unrelated. One was physical. The other, emotional and intellectual. Why did my mind join them? Besides the obvious answer--to torture me--I can only conclude that I'd linked handstands to novels out of hope.

I hoped that by solving one bedeviling and shaming problem, the universe would shift, and offer me my answer to the other. Ting!

It would be nice if the world worked this way, wouldn't it? Books do, after all. If the heroine gets the key to the garden, the gate flies open and the magic is revealed.

And so, with this crazy seed of hope inside me, I did the work--and then some. I showed up three, four, five times a week to yoga. Most weeks, I showed up even more often to write. Despite that, I could not do a handstand. And I did not sell a novel. And in the dark, where I did all of my yoga and most of my writing, a part of me wondered whether I would always be on the ground, mystified and disappointed.

Still, I kept at it, managing eventually to understand what is meant by staying in the moment without judgment. I began to notice things. Or rather, they revealed themselves to me. I noticed where my hands had to be in relation to my shoulders. I noticed the strange connection of my stomach muscles to my feet. The way my whole body rose when I focused on the center of things and not just the edges.

Around that time, my yoga studio closed. These things, at least in certain cities, are as common as coffee shops and people writing novels. Failure is all too common. It was also then that I parted ways with a very beloved agent, another common thing (it's strange how the commonness of failure does not diminish its pain).

I spent that summer drifting, getting out of shape, and contemplating quitting writing before my friend Jill Corcoran talked me out of that nonsense and signed me as a client.

And in the fall, I started working out at a place where no one does handstands. Instead of focusing on the moment, chanting, and stretching our limbs, we focuse on the iron we lift, the weighted balls we throw, and the boxes we jump over. For someone who tends to move through life powered by sheer force of will, it's a good fit.

Then came the unexpected day  at this new, not-yoga gym, where my teacher told us to do handstands. She demonstrated one, and I watched the way she got into it--totally differently from the slow rise of the yoga teacher. A friend I worked out with did the same. It looked, quite frankly, as scary as hell.

Too scary for me, in fact. Which is when I realized that all along, fear had been the thing weighing me down.

I acknowledged this and put my palms on the ground for one more try. I felt the connection there. I arranged my shoulders in that old familiar way. I willed my center to rise, because what the hell. I wasn't in yoga anymore. Most people in the class weren't even trying. I had nothing at that point to lose.

And then, letting my body do what my brain had figured out it needed to, something happened. I'd turned myself upside down and it felt ... familiar. Like something I understood in minute detail, as you might intimately know a field of broken glass that you have just crossed on your hands and knees.

A few weeks after that, weeks in which I had done a handstand every day, my agent, Jill, sold the novel. I'd already started in on another one, one that has taken me two years to write, one that I will start revising tomorrow, knowing that it's at this point an uncertain heap of words that will take all my focus and courage to untangle.

But I can do this thing. Maybe not as easily as most writers I know--but easy is a relative term. I don't think anyone finds this to be easy. All we can find is our own way to do it.

You put your hands to the mat or the keyboard.

You remind yourself that handstands don't come from the edges, and books don't start at The End.

The good stuff is all in the center, and once you've found yours, you are there--for at least one, shining moment in time.

 

About Poison

Sixteen-year-old Kyra, a highly skilled potions master, is the only one who knows her kingdom is on the verge of destruction—which means she's the only one who can save it. Faced with no other choice, Kyra decides to do what she does best: poison the kingdom's future ruler, who also happens to be her former best friend.

But, for the first time ever, her poisoned dart…misses.

Now a fugitive instead of a hero, Kyra is caught in a game of hide-and-seek with the king's army and her potioner ex-boyfriend, Hal. At least she's not alone. She's armed with her vital potions, a too-cute pig, and Fred, the charming adventurer she can't stop thinking about. Kyra is determined to get herself a second chance (at murder), but will she be able to find and defeat the princess before Hal and the army find her?

Kyra is not your typical murderer, and she's certainly no damsel-in-distress—she's the lovable and quick-witted hero of this romantic novel that has all the right ingredients to make teen girls swoon.

Buy a copy:

Amazon 

Barnes & Noble 

IndieBound

iTunes Bookstore

Powell's Books

Add Poison to your Goodreads pile!

 

About Bridget Zinn

The beautiful Bridget ZinnBridget grew up in Wisconsin. She went to the county fair where she met the love of her life, Barrett Dowell. They got married right before she went in for exploratory surgery which revealed she had colon cancer. They christened that summer the "summer of love" and the two celebrated with several more weddings. Bridget continued to read and write until the day she died. Her last tweet was "Sunshine and a brand new book. Perfect."

Bridget wanted to make people laugh and hoped readers would enjoy spending time with the characters she created. As a librarian/writer she loved books with strong young women with aspirations. She also felt teens needed more humorous reads. She really wanted to write a book with pockets of warmth and happiness and hoped that her readers' copies would show the watermarks of many bath time reads.

 

More posts in the tour!

E.M. Kokie
Nyrae Dawn

Julie "Manga Maniac Cafe"

Abby Niles

Pam "Bookalicious" van Hylckama
Jennifer McAndrews "Honestly YA"
Kate Treadway "Verb Vixen"

Martha Brockenbrough

Cameron Y. - What the Cat Read

Bobbie Gould

Molly "Wrapped Up in Books"

Eileen Li